{"id":4668,"date":"2022-07-07T09:52:16","date_gmt":"2022-07-07T09:52:16","guid":{"rendered":"https:\/\/101webdemo.com\/Comwave\/?p=4668"},"modified":"2024-07-09T07:30:43","modified_gmt":"2024-07-09T07:30:43","slug":"why-does-the-internet-cut-out-sometimes-and-5-ways-to-fix-it","status":"publish","type":"post","link":"https:\/\/www.comwave.net\/residential\/blog\/why-does-the-internet-cut-out-sometimes-and-5-ways-to-fix-it\/","title":{"rendered":"Why Does the Internet Cut Out Sometimes? (And 5 Ways to Fix it)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In the digital age we live in, the internet is a basic need. Everyone needs a reliable internet connection to work, live, and play. That\u2019s why when the internet breaks, we quickly feel the impact in our everyday lives. Needless to say, internet outages are incredibly frustrating and costly \u2013\u00a0you may miss important notifications, emails, meetings, purchases, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Is your <\/span><a href=\"https:\/\/www.comwave.net\/residential\/internet\/\"><span style=\"font-weight: 400;\">Comwave internet<\/span><\/a><span style=\"font-weight: 400;\"> cutting out? That\u2019s certainly not the experience you deserve nor need, whether you rely on a stable internet connection for work, play, or simply staying connected. So let\u2019s find out why your internet is cutting out\u2014and how to fix it.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">4 Reasons Why Your Internet is Cutting Out<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Are you experiencing frequent connection timeouts, all the way to hours-long outages? Or maybe your internet speed just isn\u2019t fast enough to load videos and keep up? There are a few reasons why these happen, ranging from network issues to various technical difficulties. Here are the most common reasons:<\/span><b><\/b><\/p>\n<p><b>\u00a0 1. Server busy: network traffic<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Your Comwave internet connection is designed to support a set of daily needs and activities. The internet speed you select determines how fast you can load videos, send messages, interact on social media, and more. This also means that you can\u2019t expect more out of your internet service than its bandwidth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your internet is increasingly cutting out, check how many people and devices in your home are sharing the connection, as well as everyone\u2019s activities. Internet speeds are optimized to support a given number of devices and users, so allowing more people to connect to your Wi-Fi than your connection can handle will cause delays, and, eventually, disruptions. Take a look specifically at activities like high-definition gaming and Zoom calls, which if done constantly can require significant bandwidth.<\/span><b><\/b><\/p>\n<p><b>\u00a0 2. High-traffic locations<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Similar to considerations within your home, it\u2019s also worth looking into your location. Even with the fastest speeds, where you live may still factor into your connectivity. Your home internet connection is powered by a large shared network of cables and infrastructure. This means that if you live in a high-traffic location, many more subscribers in your area are vying for connection on the same network.<\/span><b><\/b><\/p>\n<p><b>\u00a0 3. Old hardware<\/b><\/p>\n<p><span style=\"font-weight: 400;\">A stable internet connection is determined by a lot more than speed. While it\u2019s the primary factor that enables fast, uninterrupted browsing and streaming, it\u2019s just as important to pay attention to the hardware that makes it possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Like all devices, routers and modems age and decline in function or are outperformed by recent models. Newer routers and modems boast more capacity for data transfer from the network to your devices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure to check your router or modem when your connection slows down. Check to see its age and if the indicator lights are working, and if they aren\u2019t, contact Comwave to browse compatible modems.<\/span><b><\/b><\/p>\n<p><b>\u00a0 4. Network outages<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">And finally, the worst culprit\u2014when the entire network is down. During a network outage, everyone relying on an individual provider in an entire city or region won\u2019t have internet at all (and depending on bundle options, even mobile service). Comwave utilizes a diverse and unique network that connects with every major IP network in Canada and utilizes connectivity from over 100 different providers. This means that Comwave\u2019s network is designed to be more resilient and access redundant connectivity, making Comwave less prone to network outages than larger providers that rely on one network, regardless of the size of the network itself.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to Fix Internet Connection Issues: 5 Steps to Follow<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Having no internet access means living disconnected\u2014completely cut off, especially as work, life, and leisure increasingly require you to be online, without delays and disruptions. Today, there are very few things more frustrating than internet connection issues, including both slow speeds and outages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the good news is, you can try some easy fixes to restore your internet connection, while working with internet providers like Comwave to address larger issues and determine if your internet plan is still right for your everyday needs. Here are some solutions you can try if you\u2019re experiencing internet connection issues:<\/span><b><\/b><\/p>\n<p><b>\u00a0 1. Reset your router or modem and devices<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve called <\/span><a href=\"https:\/\/www.comwave.net\/residential\/contact\/\"><span style=\"font-weight: 400;\">customer support<\/span><\/a><span style=\"font-weight: 400;\"> about connection issues in the past, you\u2019re likely familiar with this number one fix. Resetting your connection is a quick first step you can try on both the router and on the devices you\u2019re using. In many cases, the internet connection through the router or modem simply needs to refresh, especially when there is a lot of network activity.<\/span><b><\/b><\/p>\n<p><b>\u00a0 2. Use an ethernet cable<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">If your connection frequently times out, it may be time to forgo the Wi-Fi connection for relevant devices. While Wi-Fi is undoubtedly the most convenient way to get online, it may not always be the fastest. Instead, plug in an ethernet cable and take advantage of a stronger hardwired connection. Particularly if your computer or laptop is right next to your modem, relying on an ethernet connection can save you time and hassle.<\/span><b><\/b><\/p>\n<p><b>\u00a0 3. Move closer to the router<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Another super simple, tried-and-tested fix, moving closer to the source, will likely boost your Wi-Fi connection. Simply, the closer you are to the router or modem, the stronger your Wi-Fi signal. This allows you to eliminate interferences without moving to a wired connection just yet.<\/span><b><\/b><\/p>\n<p><b>\u00a0 4. Move your router<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">How far are you from your router or modem? If it\u2019s in another room or floor, the Wi-Fi signal is likely weaker, and getting even weaker with more distance or barriers. Walls and furniture create Wi-Fi interference, causing your internet to cut out or lag if you\u2019re too far from the router or modem. Instead, consider moving your router or modem closer to where you\u2019re often streaming or gaming, and make sure that nothing is blocking it.<\/span><b><\/b><\/p>\n<p><b>\u00a0 5. Upgrade your connection<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve tried all of the other quick fixes and continue to experience connection issues, it\u2019s time to <\/span><a href=\"https:\/\/www.comwave.net\/residential\/blog\/do-i-need-to-upgrade-my-internet-speed\/\"><span style=\"font-weight: 400;\">consider an upgrade<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First, check your modem or router. Recall when you got it and its age, and check to see if its capacity is compatible with your current internet speed. If the indicator lights aren\u2019t flashing as they should, or it\u2019s over 5 years of age, it\u2019s a telltale sign that your hardware needs to be replaced with a newer, more powerful model.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Next and most important, talk to your internet service provider. Tell them about your connection issues and review your current plan to find out if the speed and bandwidth are still right for your needs. If you find that you spend a lot more time online now than before and are still on a plan with lower speeds, it may be time for an upgrade.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Contact Comwave Customer Support: Get Help, Upgrade Your Speed, or Switch to Comwave!<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">At Comwave, we\u2019re committed to your 24\/7 connectivity and satisfaction. Our customer support team is available to troubleshoot your connection. We\u2019ll help you identify and resolve any problem in no time, so you can go back to uninterrupted browsing, streaming, gaming, and more. And if we discover that your speed is no longer right for your everyday needs, we\u2019ll recommend the right internet speed to avoid delays and disruptions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Get the internet connection you need and deserve\u2014say goodbye to delays and disruptions. For questions about your Comwave internet or an upgrade, <\/span><a href=\"https:\/\/www.comwave.net\/residential\/bundles\/\"><span style=\"font-weight: 400;\">contact us<\/span><\/a><span style=\"font-weight: 400;\"> today.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the digital age we live in, the internet is a basic need. Everyone needs a reliable internet connection to work, live, and play. That\u2019s why when the internet breaks, we quickly feel the impact in our everyday lives. Needless to say, internet outages are incredibly frustrating and costly \u2013\u00a0you may miss important notifications, emails,&hellip; <a class=\"more-link\" href=\"https:\/\/www.comwave.net\/residential\/blog\/why-does-the-internet-cut-out-sometimes-and-5-ways-to-fix-it\/\">Continue reading <span class=\"screen-reader-text\">Why Does the Internet Cut Out Sometimes? (And 5 Ways to Fix it)<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":4670,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4668","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/posts\/4668"}],"collection":[{"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/comments?post=4668"}],"version-history":[{"count":6,"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/posts\/4668\/revisions"}],"predecessor-version":[{"id":13846,"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/posts\/4668\/revisions\/13846"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/media\/4670"}],"wp:attachment":[{"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/media?parent=4668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/categories?post=4668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comwave.net\/residential\/wp-json\/wp\/v2\/tags?post=4668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}