© 2015 Comwave Networks Inc. All rights reserved. | Get more information about Comwave by visiting our About section.
*Customers signing up to the promotion are entitled to a minimum 3 months free phone service. If you transfer your existing phone number from your current provider to Comwave within the first 30 days, you will receive an additional 3 months free for a total of 6 months free phone service. The rates and free phone service promotion are based on a 3 year contract term in addition to the free months, and includes a 30-Day Satisfaction period. You may terminate the service anytime within the Satisfaction Guarantee Period with no further obligation. Cancellation Fee applies to customers who cancel their service after the 30-Day Satisfaction Guarantee Period. There is a $50 fee to configure the VoIP Adapter and a $75 fee to configure the Internet Modem. Upon return of the equipment, a $125 credit will be applied towards your final invoice provided the equipment is returned within 30 days from cancellation. HOME PHONE LINES: VoIP 911 has certain limitations versus traditional 911. A $12 fee is applied for shipping the VoIP Adapter. Unlimited usage is governed by our Fair Usage policy, deeming monthly call durations for residential purposes in excess of 3,000 minutes to be outside of reasonable use. Usage in excess of 3,000 minutes will be charged on a per minute basis, based on the rates for the destination country called. + Telephone numbers may not be portable in all areas. Savings is calculated based on Bell's and Rogers' posted website rate as of Sep. 11, 2015. vs. Comwave's rate and taking into consideration the first 6 months of home phone free. INTERNET: A one-time installation fee of $50 applies. † Our unlimited data is governed by our Fair Usage Policy and while most of our customers do not exceed our data usage specified in this policy, we may elect to slow your speed to 256kbps for downloads and 128kbps for uploads. LONG DISTANCE: A monthly super saver fee applies based on the long distance plan selected. LONG DISTANCE: Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. * $25 free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded. Full terms and conditions are available here.