Comwave Blue Background
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

All customers signing up to the 6 months free promotion are entitled to a minimum 3 months of free phone service. If you transfer your existing phone number from your current provider to Comwave within the first 30 days, you will receive an additional 3 months free for a total of 6 months free phone service. Service may not be available everywhere. A one-time Shipping Fee may apply based on destination. Prices do not include applicable taxes.

HOME PHONE: VoIP 911 has certain limitations. All Unlimited Calling Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. $1.95 Monthly 911 Fee not included.

LONG DISTANCE: Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

INTERNET: A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Home Phone Lines

Choose Comwave and get high-quality and reliable VoIP home phone service for a fraction of the cost of a traditional phone line. Plus, get 13 FREE features including VoiceMail and Caller ID.


With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

All customers signing up to the 6 months free promotion are entitled to a minimum 3 months of free phone service. If you transfer your existing phone number from your current provider to Comwave within the first 30 days, you will receive an additional 3 months free for a total of 6 months free phone service. Service may not be available everywhere. A one-time Shipping Fee may apply based on destination. Prices do not include applicable taxes.

HOME PHONE: VoIP 911 has certain limitations. All Unlimited Calling Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. $1.95 Monthly 911 Fee not included.

LONG DISTANCE: Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Basic Plan

There's no reason why you should pay a fortune for a home phone line. Try our Basic plan and enjoy unlimited local calls at the lowest rates available. Plus, there is no charge to keep your current phone number. $1.45 monthly 911 fee not included.

Included Features
  • Unlimited Local calls
  • Caller ID block
  • My Account Web Access
  • FREE long distance between Comwave customers
  • Keep your current phone number at no extra charge1

With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

All customers signing up to the 6 months free promotion are entitled to a minimum 3 months of free phone service. If you transfer your existing phone number from your current provider to Comwave within the first 30 days, you will receive an additional 3 months free for a total of 6 months free phone service. Service may not be available everywhere. A one-time Shipping Fee may apply based on destination. Prices do not include applicable taxes.

HOME PHONE: VoIP 911 has certain limitations. All Unlimited Calling Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. $1.45 Monthly 911 Fee not included.

LONG DISTANCE: Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Enhanced Plan

Don't you hate it when you think you're getting a great deal on your home phone, but then you have to pay extra for all the important features? With Comwave's Enhanced plan, you'll enjoy unlimited local calls and 13 FREE features. You'll get VoiceMail, Call Waiting, Caller ID, and more for one low monthly rate. $1.45 monthly 911 fee not included.

Included Features
  • Caller ID with Name
  • Caller ID Block
  • Call Waiting
  • Visual Call Waiting
  • Call Forwarding
  • Enhanced VoiceMail
  • Unlimited Local
  • Free Long Distance calling between Comwave customers
  • Do Not Disturb
  • 3-Way Calling
  • Speed Dial Memory
  • My Account Web Access
  • Keep your current phone number at no extra charge1
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

All customers signing up to the 6 months free promotion are entitled to a minimum 3 months of free phone service. If you transfer your existing phone number from your current provider to Comwave within the first 30 days, you will receive an additional 3 months free for a total of 6 months free phone service. Service may not be available everywhere. A one-time Shipping Fee may apply based on destination. Prices do not include applicable taxes.

HOME PHONE: VoIP 911 has certain limitations. All Unlimited Calling Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. $1.45 Monthly 911 Fee not included.

LONG DISTANCE: Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Canada Plan

Enjoy unlimited local and Canada-wide long distance. Call anyone in Canada at any time for one low rate. Plus, you don't have to pay extra for all the features traditional home and cell phone service providers charge you for, such as Caller ID, Call Waiting, VoiceMail and more. $1.45 monthly 911 fee not included.

Included Features
  • Unlimited calling across Canada2
  • Caller ID with Name
  • Caller ID Block
  • Call Waiting
  • Visual Call Waiting
  • Call Forwarding
  • Enhanced VoiceMail
  • Unlimited Local2
  • Free Long Distance calling between Comwave customers
  • Do Not Disturb
  • 3-Way Calling
  • Speed Dial Memory
  • My Account Web Access
  • Keep your current phone number at no extra charge1
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

All customers signing up to the 6 months free promotion are entitled to a minimum 3 months of free phone service. If you transfer your existing phone number from your current provider to Comwave within the first 30 days, you will receive an additional 3 months free for a total of 6 months free phone service. Service may not be available everywhere. A one-time Shipping Fee may apply based on destination. Prices do not include applicable taxes.

HOME PHONE: VoIP 911 has certain limitations. All Unlimited Calling Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. $1.45 Monthly 911 Fee not included.

LONG DISTANCE: Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Global Plan

Comwave makes it easy for you to connect with your friends and family from around the world - while enjoying low rates and superior service. With the Global Plan, you'll get unlimited local calling and unlimited long distance to 60 countries. Plus, you'll get 13 FREE features, including Call Forwarding, VoiceMail and Caller ID.

Included Features
  • Unlimited calling to 60 countries2
  • Caller ID with Name
  • Caller ID Block
  • Call Waiting
  • Visual Call Waiting
  • Call Forwarding
  • Enhanced VoiceMail
  • Unlimited Local
  • Free Long Distance calling between Comwave customers
  • Do Not Disturb
  • 3-Way Calling
  • Speed Dial Memory
  • My Account Web Access
  • Keep your current phone number at no extra charge1
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

All customers signing up to the 6 months free promotion are entitled to a minimum 3 months of free phone service. If you transfer your existing phone number from your current provider to Comwave within the first 30 days, you will receive an additional 3 months free for a total of 6 months free phone service. Service may not be available everywhere. A one-time Shipping Fee may apply based on destination. Prices do not include applicable taxes.

HOME PHONE: VoIP 911 has certain limitations. All Unlimited Calling Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. $1.45 Monthly 911 Fee not included.

LONG DISTANCE: Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
CityFree
$4.95/month

Are high long distance rates preventing your friends and family from contacting you? When you get a CityFree phone number, they can call you using a local number and won't have to worry about long distance.

Here's how it works ... Let's say you live in Toronto and your phone number is in the 416 area code. However, your family lives in Calgary in the 403 area code. For a low monthly fee, you can add a CityFree 403 phone number so your family can dial you locally and save a ton on their phone bills. CityFree gives you unlimited incoming calls.

When someone calls your CityFree number, it will ring to your home phone line – which means you don't need to purchase or install an extra phone line. Add as many different CityFree numbers as you wish so your friends in Calgary, Montreal and Vancouver can all call you for FREE.

CityFree phone numbers are available in over 1,000 Canadian cities and many US Cities.

To be eligable for the CityFree promotion you must have an active Comwave Home Phone Account. A limit of ten cities per Home Phone Account applies. Service may not be available everywhere. Prices do not include applicable taxes. For full terms and conditions please visit www.comwave.net/terms.
Comwave Back Button
Toll Free
99¢/month

Give friends and family your own personal toll free number. Now they can reach you from anywhere in North America. It's FREE for them and just pennies per minute for you.

Here's how it works ... We provide you with a toll free number. When someone calls this number we forward those calls to any phone number, such as your home, office or mobile phone.

Service may not be available everywhere. Prices do not include applicable taxes. For full terms and conditions please visit www.comwave.net/terms.
Comwave Back Button
Countries included:
Andorra
Argentina
Australia
Austria
Bahrain
Belgium
Brazil
Brunei *
Canada *
Chile
China *
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Estonia
France
Germany
Greece
Guadeloupe
Guam *
Hong Kong *
Hungary
Iceland
India *
Ireland
Israel
Italy
Japan
Latvia
Lithuania
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Peru
Poland
Portugal
Puerto Rico *
Romania
Russia
San Marino
Singapore *
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand *
Turkey
United Kingdom
USA *
U.S. Virgin Islands *
Venezuela
* Calls to mobile phones included
All Calls to landline phones included, excluding certain call types such as calls to premium numbers.  Calls to mobile phones may be included depending on the destination.  Certain countries exclude associated territories.  Calls to Colombia include Bogota & Cali only.  Calls to Mexico include Guadalajara, Mexico City & Monterrey only.  Calls to Brazil include Rio and Sao Paulo only.  Calls to Russia include Moscow & St. Petersburg only.  Calls to the United States do not include Hawaii, or Alaska.  Calls to Canada do not include Yukon, Nunavut, or Northwest Territories.
Comwave Back Button
Accelerate Your Internet

Tired of download caps and waiting for your videos to load? With Comwave you can stream faster and download all you like with our Unlimited Data plans. Accelerate your entire home with one of our lightning fast plans below.


Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!
Choose a plan below to view pricing:

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Internet 6 Lite

An affordable plan that will get you surfing the web, emailing and chatting with friends quickly. Ideal for a light Internet user with 200 GB of data per month.

Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

$ / month 75 GB Data Limit1 25
Please enter your postal code above to view pricing options
Comwave Price Loader


Included Features
  • Download Speeds of up to 6 Mbps
  • Upload Speeds of up to 800 kbps
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Internet 15

These plans are great for most people with speeds of up to 15 Mbps that will allow you to surf, download and stream with ease. With available Unlimited Data, you will ensure there are no overage charges.

Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

Choose the plan that suits your needs: Comwave Content Divider
$ / month UNLIMITED Data*
$ / month 150 GB Data Limit1 Comwave Content Divider
$ / month 50 GB Data Limit1
Please enter your postal code above to view pricing options
Comwave Price Loader


Included Features
  • Download Speeds of up to 15 Mbps
  • Upload Speeds of up to 1 Mbps
  • Unlimited Data Usage or 150 GB, or 50 GB1
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Internet 30

This plans provides super fast high speed data to do the things you enjoy online with speeds of up to 30 Mbps. Surf the net, stream your favorite content and chat with friends… enjoy the internet. With Unlimited Data, you will ensure that there are no surprise overage charges.

Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

$ / month UNLIMITED Data* 49 95 Comwave Content Divider
Please enter your postal code above to view pricing options
Comwave Price Loader


Included Features
  • Download Speeds of up to 30 Mbps
  • Upload Speeds of up to 2 Mbps
  • Unlimited Data Usage*
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Internet 60

Lightning fast plan with unlimited data at super-fast speeds. Sharing the Internet with the whole house can be slow at times, but with Internet 60, you get unlimited high speed data to share with the whole family and ensure you will never again be charged for overage charges.

Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

$ / month UNLIMITED Data* 59 95 Comwave Content Divider
Please enter your postal code above to view pricing options
Comwave Price Loader


Included Features
  • Download Speeds of up to 60 Mbps
  • Upload Speeds of up to 4 Mbps
  • Unlimited Data Usage*
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Internet 100

Now for a limited time only, get Internet 100 with unlimited data at superfast speeds. Feel the freedom of no overage charges and never having to worry about slow speeds when sharing the internet with the whole house.

Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

$ / month** UNLIMITED Data* 59 95 Comwave Content Divider
Please enter your postal code above to view pricing options
Comwave Price Loader


Included Features
  • Download Speeds of up to 100 Mbps
  • Upload Speeds of up to 10 Mbps
  • Unlimited Data Usage*
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

** Limited time offer, valid until July 29, 2017

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Internet 150

Stream, download and surf with ease with Internet 150. This plan offers unlimited high-speed data to share with the whole family and then some. All the download speed you need at a low price and no overage charges!

Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

$ / month**
12 mnths
REG. $95/MTH UNLIMITED Data* 64 95 Comwave Content Divider
Please enter your postal code above to view pricing options
Comwave Price Loader


Included Features
  • Download Speeds of up to 150 Mbps
  • Upload Speeds of up to 15 Mbps
  • Unlimited Data Usage*
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

** $64.95/month for the first 12 months, $95.00/month afterwards

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Internet 250

This plan is ludicrously fast! Have the world at your finger-tips while you stream, download and surf instantly with this unlimited data plan. Internet 250 offers unlimited high-speed data and peace of mind knowing you will never be charged for overage fees!

Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

$ / month**
12 mnths
REG. $115/MTH UNLIMITED Data* 89 95 Comwave Content Divider
Please enter your postal code above to view pricing options
Comwave Price Loader


Included Features
  • Download Speeds of up to 250 Mbps
  • Upload Speeds of up to 20 Mbps
  • Unlimited Data Usage*
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

** $89.95/month for the first 12 months, $115.00/month afterwards

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Ultra Fast Internet & Home Phone Bundle

Stop being pushed around by the BIG phone and cable companies and push back with Comwave! You'll get Comwave Home Phone and High-Speed Internet with our Unlimited Data option for one low price! What are you waiting for?

Check Availability in your Area:
Comwave Internet AvailableComwave Internet Not Available

Good News! Our service is available in your area!

Sorry, we are unable to provide Internet service at this address. However, Home Phone and Long Distance services are available. Call 1-866-210-7149 for more information.

Comwave Price Loader
Choose your Home Phone &
Internet Bundle
Home Phone Internet
Home Phone Basic Internet 30
Home Phone Enhanced Internet 100
Home Phone Canada Internet 150
Home Phone Global Internet 250
 
Term
Unlimited No Contract
Limited 3YR Term
Please select one of each bundle option above
$ / month 49 95
$ / month 49 95
$ / month 2 95
$ / month 3 95
$ / month 59 95
$ / month 59 95
$ / month 6 95
$ / month 7 95
$ / month
12 mnths
64 95
$ / month
12 mnths
64 95
$ / month
12 mnths
10 95
$ / month
12 mnths
11 95
$ / month
12 mnths
89 95
$ / month
12 mnths
89 95
$ / month
12 mnths
14 95
$ / month
12 mnths
15 95
$ / month 59 95
$ / month 54 95
$ / month 18 95
$ / month 19 95
$ / month 69 95
$ / month 64 95
$ / month 22 95
$ / month 23 95
$ / month 74 95
$ / month 69 95
$ / month 26 95
$ / month 27 95
$ / month 99 95
$ / month 94 95
$ / month 30 95
$ / month 31 95
$ / month 64 95
$ / month 59 95
$ / month 34 95
$ / month 35 95
$ / month 74 95
$ / month 69 95
$ / month 38 95
$ / month 39 95
$ / month 79 95
$ / month 74 95
$ / month 42 95
$ / month 43 95
$ / month 104 95
$ / month 99 95
$ / month 46 95
$ / month 47 95
$ / month 69 95
$ / month 69 95
$ / month 50 95
$ / month 51 95
$ / month 79 95
$ / month 79 95
$ / month 54 95
$ / month 55 95
$ / month 84 95
$ / month 84 95
$ / month 58 95
$ / month 59 95
$ / month 109 95
$ / month 109 95
$ / month 62 95
$ / month 63 95
With Comwave, you have a 30-day no-obligation satisfaction guaranteed period. If for any reason, you are not completely satisfied, simply return the equipment in its original package and you are under no further obligation.

All customers signing up to the 6 months free promotion are entitled to a minimum 3 months of free phone service. If you transfer your existing phone number from your current provider to Comwave within the first 30 days, you will receive an additional 3 months free for a total of 6 months free phone service. Service may not be available everywhere. A one-time Shipping Fee may apply based on destination. Prices do not include applicable taxes.

HOME PHONE: VoIP 911 has certain limitations. All Unlimited Calling Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. $1.45 Monthly 911 Fee not included.

LONG DISTANCE: Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

INTERNET: A monthly Local Loop Access Fee of $5.95 (if needed) is not included. A one-time Activation Fee of $95.00 is applicable (waived on a 3 year term). A minimum shipping fee of $20 applies dependant on shipping address (waived on a 3 year term). All Limited Usage Plans are subject to a rate of 25 cents per GB if usage exceeds the plans monthly data limit. All *Unlimited Usage Plans are governed by our Fair Usage Policy available at www.comwave.net/fairusage to ensure fair bandwidth delivery to all customers and to ensure the integrity of the Comwave network.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Long Distance
The Lowest Rates - Guaranteed for Life!

With Comwave, no matter where you call and no matter what rate you currently pay... we'll beat it. Even if you find a lower rate in the future, all you have to do is call us, and we'll match it. That's our LIFETIME rate guarantee. No hassles and no more switching providers, ever.


Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Canada Unlimited
$5/month

Unlimited Calling to Canada. Unlimited calling plans are designed for residential use. This bundle does not include calls to Yukon, Nunavut, or Northwest Territories.

Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Unlimited Canada & USA
$10/month

Unlimited Calling to Canada and the USA. Unlimited calling plans are designed for residential use.This bundle does not include calls to Yukon, Nunavut, Northwest Territories, Hawaii, or Alaska.

Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Global 1000
$10/month

1,000 minutes to call over 20 countries!

The Comwave Global Bundle does not include calls to mobile phones for all countries. See the list of countries for more details. All other calls and minutes used in excess of 1,000 minutes will be charged at Comwave's guaranteed lowest rates. Unused minutes will not be carried over to the following month.

Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Global 350
$5/month

350 minutes to call over 20 countries!

The Comwave Global Bundle does not include calls to mobile phones for all countries. See the list of countries for more details. All other calls and minutes used in excess of 350 minutes will be charged at Comwave's guaranteed lowest rates. Unused minutes will not be carried over to the following month.

Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
North America 500
$5/month

500 minutes to call Canada and USA.

This bundle does not include calls to Yukon, Nunavut, Northwest Territories, Hawaii, or Alaska. Minutes used in excess of 500 minutes will be charged at Comwave's guaranteed lowest rates. Unused minutes will not be carried over to the following month.

Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Unlimited India
$29.95/month

Includes calls to landlines and mobile phones in India.

Unlimited calling plans are designed for residential use.

Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
India 1000
$10/month

1,000 minutes of calling to India, to landlines and mobile phones.

Minutes used in excess of 1,000 minutes will be charged at Comwave's guaranteed lowest rates. Unused minutes will not be carried over to the following month.

Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Countries included:
Argentina
Australia
Belgium
Brazil
Canada *
China *
Denmark
France
Germany
Hong Kong *
India *
Ireland
Israel
Italy
Mexico
Netherlands
Poland
Portugal
Russia
Singapore *
Spain
Sweden
United Kingdom
USA *
* Calls to mobile phones included
Calls to Argentina on this bundle are to Buenos Aires only. Calls to Brazil on this bundle are to Rio de Janeiro and Sao Paolo only. Calls to Russia on this bundle are to Moscow and St. Petersburg only. Calls to Mexico on this bundle are to Mexico City and Monterrey only. This bundle does not include calls to Yukon, Nunavut, Northwest Territories, Hawaii, or Alaska.
Comwave Back Button

Comwave Back Button

Comwave Back Button
About ePhone

ePhone is our free VoIP App that can be used anywhere around the world to make and receive calls. You choose your own phone number so that you can receive calls from anyone… anywhere.

ePhone uses your data connection or Wi-Fi so there is no need to worry about expensive fees while traveling. Add minutes to your account in $5, $10 or $30 increments to call the world at the lowest rates guaranteed and unlock ePhone Web so you can stay connected from any device by visiting www.ephone.net.


Included Features
  • A Free phone number
  • Free incoming calls
  • Free ePhone-2-ePhone calling worldwide
  • Available on iPhone, iPod, iPad, Android phone, tablet and Blackberry Playbook
Add International Minutes and get...
  • Worldwide calling at our guaranteed lowest rates
  • Access to ePhone Web

Comwave Back Button
Download ePhone

ePhone can be used on your iPhone, iPod, iPad, Android phone, tablet, Blackberry Playbook and your Mac or PC. Just download the Free App to your device, then sign-up and an unlock key for the App will be emailed to you.

Apple Google Play BlackBerry Playbook
Comwave Back Button
ePhone Rates

Choose a country from the drop down below to instantly see how many minutes you will get with $5, $10 or $30 prepaid increments.

$5 $10 $30
Comwave Back Button
Long Distance Rates

If you find a lower long distance rate, we'll beat it – guaranteed.

Select a country to instantly see our rates.

Area Amount
Lifetime Rate Guarantee is based on competitors' lowest advertised rate for like services. Comwave will not rate match against charity or internet services, bundled minute plans or prepaid calling cards due to their inaccurate billing criteria. A monthly fee of $1.49 is not included. All Unlimited Plans do not include calls to the Yukon, Nunavut, N.W.T., Alaska and Hawaii. Unlimited Canada Long Distance Plan does not include a monthly fee of $1.95. *$25 Free promotion is applied $5 per month for 5 months and does not apply to unlimited calling plans. No minimum usage required. This promotion is only available to eligible customers and may not be used in conjunction with any other promotional offer previously awarded.

Complete terms and conditions that govern the use of all Comwave services are available at www.comwave.net/terms.
Comwave Back Button
Add Minutes

If you want to make calls from your ePhone number, simply purchase International Minutes here to get our guaranteed lowest rates to any country you call.

Comwave Get Minutes Comwave Get Minutes Comwave Get Minutes
Comwave Back Button
Add-Ons

Add additional features to your ePhone so you can enjoy all the perks, anywhere in the world! Just click on a feature to get started!

Comwave Get VoiceMail ComwaveGet Caller ID ComwaveSet-up Auto Re-Fill
Comwave Back Button

Comwave Back Button
About Comwave Mobile

Comwave Mobile is FREE to download and use for all Comwave customers. This App will allow you to make long distance calls from your smartphone without having to dial an access number or enter a PIN ever again. For instructions on how to install our Mobile App, click here.


You'll love the app and here's why:
  • No Access Numbers or PIN required
  • Use your phone's address book to make long distance calls
  • Works anywhere in North America
  • Calls are billed at the same low rates to your existing Comwave account
  • Download it absolutely FREE on your iPhone, Android or BlackBerry

Comwave Back Button
Comwave Mobile
Pay-As-You-Go

This plan is for existing Comwave Long Distance customers who have already registered their cell phone numbers with Comwave. Calls made on this plan are simply billed to your account at your existing rates.


Comwave Back Button
Comwave Mobile
Global $30/year

This plan lets you call 60 countries for free for the entire year.

250 free minutes per month for 12 months (that's 3000 minutes for the year!) Guaranteed lower rates than Skype if you go over the allotted minutes or call outside of the countries listed.


Comwave Back Button
Download Comwave Mobile

Comwave Mobile can be used on your iPhone, Android or BlackBerry. Simply download the Free App to your device by clicking on the link below from your smartphone. For instructions on how to install our Mobile App, click here.

Apple Google Play BlackBerry Playbook
Comwave Mobile Phones
Comwave Back Button
Help & Support
Comwave Back Button
Contact Us
Head Office

Comwave
61 Wildcat Rd.
Toronto, Ontario
M3J 2P5, Canada

Comwave Back Button
Contact Us

For customer support, please contact
the Comwave team by email at ecare@comwave.net

Comwave Back Button
Contact Us

Where are you calling from?

Hours of Operation Mon - Fri Sat - Sun
Sales 9:00 AM -
11:00 PM
10:00 AM -
6:00 PM
Customer
Service
9:00 AM -
6:00 PM
CLOSED
Technical
Support
9:00 AM - MIDNIGHT 10:00 AM -
6:00 PM

Comwave Back Button
FAQ
Comwave Back Button
Warranty
Comwave Back Button
Warranty

For customer support, please contact
the Cowmave team by email at ecare@comwave.net


The Comwave Home Phone Adapter is backed by a 1 year manufacturer's warranty against any manufacturer’s defects. Comwave offers a lifetime extended warranty for only $3 per month. If anything should happen to the adapter at any time, we will replace it free of charge.

Comwave Back Button
Warranty

For customer support, please contact
the Cowmave team by email at ecare@comwave.net


The Comwave Internet Modem is backed by a 1 year manufacturer's warranty against any manufacturer’s defects. Comwave offers a lifetime extended warranty for only $3 per month. If anything should happen to the modem at any time, we will replace it free of charge.

Comwave Back Button
FAQ

For customer support, please contact
the Cowmave team by email at ecare@comwave.net


 
How is Comwave Home Phone different from my current local line?

Comwave Home Phone service uses a digital technology called VoIP [Voice over the Internet] that allows you to use your existing Internet service to make and receive regular phone calls. You will enjoy enhanced services like Enhanced VoiceMail, Caller ID, and Visual Call Waiting just like traditional phone companies offer. All you need is a High Speed Internet connection and our Comwave Home Phone VoIP Adapter and your savings start right away.

Comwave Scroll to TopTop

Comwave Content Divider
 
How do I make a call?

To make a Local call...
Dial area code + number

To make a Long Distance call...
Dial 1 + area code + number

To make an International call...
Dial 011 + country code + city code + number

With Comwave Home Phone you could be making calls from Toronto today, and Vancouver next week, simply by taking your Comwave Home Phone VoIP Adapter everywhere you go. You will not be billed for local calls.

Top

Comwave Content Divider
 
What is considered a local call?

Comwave Home Phone uses the North American standard set by the traditional telephone companies. If for example you have a Toronto 416 area code, and are not sure if a call to Thornhill is long distance, you may consult the Local Calling Guide. It will allow you to determine if a call is local or not. Calls outside this area will incur charges.

Top

Comwave Content Divider
 
What about long distance calls?

To call anywhere in the world for free, both parties need to have Comwave Home Phone. All Comwave Home Phone-to-Comwave Home Phone calls are free regardless of where they are in the world. Comwave Home Phone also offers unbelievable world-wide long distance rates!

Check out our current rates using the Long Distance Rates Finder.

Top

Comwave Content Divider
 
How do I log in to Comwave My Account?

Click on the link below or use the "Sign-In" button located at the top of our main site from any computer. In order to log in, you will need the Comwave Username and Password you created when you registered as a New User.

My Account Link

Comwave Scroll to TopTop

Comwave Content Divider
 
What can I do when I log in to Comwave My Account?

You can do almost anything to personalize your Comwave Home Phone by logging in to Comwave My Account, including; Control your features, View detailed call history, View 6 months of invoices, Make Payments and more...

In order to log in, you will need the Comwave Username and Password you created when you registered as a New User.

Comwave Scroll to TopTop

Comwave Content Divider
 
How do I access my VoiceMail?

From your Comwave Home Phone
Dial ( * 98 ) to enter your mailbox, then enter your password.

In order to log in, you will need the Comwave Username and Password you created when you registered as a New User.

From any telephone
Dial your Comwave Home Phone Number, press ( * ) during the greeting message to enter your mailbox, then enter your password.

From your Email
Get an email notice when someone leaves you a VoiceMail message.

Click here for more information about checking your VoiceMail.

Comwave Scroll to TopTop

Comwave Content Divider
 
Does Comwave Home Phone service work with all types of High Speed Internet?

Yes. Comwave Home Phone service will work with DSL or Cable High Speed Internet from Canada's leading service providers like Rogers Cable, Bell Sympatico, Shaw Cable, Telus, Videotron, Look, and many more.

Comwave Scroll to TopTop

Comwave Content Divider
 
Does Comwave Home Phone work with DSL or Cable High Speed "Lite" service?

To ensure your Comwave Home Phone experience is every bit as good as your traditional phone service, we do not recommend "Lite" Internet service. We recommend that you have "full" High Speed Internet (> 3 Mbps). Our Technical Services Team cannot help you with any quality issues if you are using a High Speed Internet connection less than 3 Mbps.

Comwave Scroll to TopTop

Comwave Content Divider
 
Can I transfer my current phone number to Comwave Home Phone?

Yes. As soon as you receive your Comwave Home Phone Starter Kit, simply set it up and begin making calls with the Comwave Phone Number you were assigned. When you are sure you love the service, you simply complete the Number Transfer form in My Account. The switch will take about 14 days from when you submit the form. Once the transfer is complete, your old phone number will begin to ring on the telephone you've connected to your Comwave Home Phone VoIP Adapter. It all happens seamlessly. At that point you will no longer be billed from your old phone company.

Comwave Scroll to TopTop

Comwave Content Divider
 
Can I choose a telephone number from any city?

Yes. As a Comwave Home Phone customer you are not limited to choosing a number from your local area. You can select a number from most major cities in Canada. For example... you live in Toronto in the 416 area code but your mother lives in Montreal in the 514 area code. You can select a 514 number so that she can call you for Free!

Comwave Scroll to TopTop

Comwave Content Divider
 
Is 9-1-1 or 411 available?

Yes. Comwave Home Phone 9-1-1 works through a third party that answers your emergency calls and then dispatches the authorities. You will need to log in to Comwave My Account to ensure your 9-1-1 address is up to date.

411 Information includes Directory Assistance, News, Weather, and Sports at a charge of $1 per call billed on your monthly invoice.

Comwave Scroll to TopTop

Comwave Content Divider
 
Do I need to know a lot about computers to use this service?

No. Comwave Home Phone service is very easy to install and you will use the same telephone or cordless phone that you would normally use with your local telephone company. In addition to our great Technical Service Team, we have a quick and easy Installation Guide available in PDF format for you to download.

Comwave Scroll to TopTop

Comwave Content Divider
 
What do I need in order to use Comwave Home Phone service?

The only things you need to have are a High Speed Internet service (Cable or DSL) and a standard analog telephone. We recommend a cordless phone set. Comwave Home Phone will provide the additional equipment required (Comwave Home Phone VoIP Adapter) to set up and use Comwave Home Phone service.

Comwave Scroll to TopTop

Comwave Content Divider
 
What if my Home Phone adapter stops working?

The Comwave Home Phone Adapter is backed by a 1 year manufacturer's warranty against any manufacturer’s defects. Plus, Comwave offers a lifetime extended warranty for only $2 per month. If anything should happen to the adapter at any time, we will replace it free of charge.

Comwave Scroll to TopTop

Comwave Content Divider
 
When will my Comwave Home Phone service start to work?

Your Comwave Home Phone Starter Kit will arrive within approximately 7 to 10 days. You can install it and start using it in minutes.

Comwave Scroll to TopTop

Comwave Content Divider
 
Do I need to turn my computer on to use my Comwave Home Phone service?

No. Comwave Home Phone service does not require a computer, however, Comwave Home Phone service does allow you to talk and surf the Internet at the same time.

Comwave Scroll to TopTop

Comwave Content Divider
 
Can I keep the service if I move?

Yes. If you move, you can keep your service and your phone number. You just need to have a High Speed Internet connection at your new location.

Comwave Scroll to TopTop

Comwave Content Divider
 
Can I keep the service if I travel?

Yes. You can take the Comwave Home Phone VoIP Adapter with you and use it anywhere a High Speed Internet connection is available.

Comwave Scroll to TopTop

Comwave Content Divider
 
Can I use a fax with Comwave Home Phone service?

We really don't recommend it if you rely on a fax machine for your home business or important personal affairs. A successful fax is related to your Internet connection, its quality and your fax machine. Fax machines were never designed for use on the Internet, and while it works much of the time, success cannot be guaranteed. Our Technical Services Team cannot answer questions regarding faxes nor provide instructions for faxing on Comwave Home Phone service.

Comwave Scroll to TopTop

Comwave Content Divider
 
Will Comwave Home Phone service work with my Alarm?

If you plan on using Comwave Home Phone service as your primary phone service you will need to have your alarm company connect your alarm system to your Comwave Home Phone. They will need to program the alarm panel to use SIA format. VoIP is very common now so your alarm company will know what to do.

Comwave Scroll to TopTop

Comwave Content Divider
 
How does CityFree service work?

For every one of your Comwave Home Phone lines, you can select up to 10 new numbers from any Comwave city, to allow unlimited calling to you. Each CityFree number is only $4.95/month each. By choosing a different city for each one, your friends and family can reach you from that city with no long distance charges to them. For example, you have a Toronto Home Phone line. You select a Montreal CityFree number and link it to your Toronto Home Phone line. Anyone from the Montreal local area can now call you in Toronto at no charge to them. This is something the Phone Companies would never allow you to do. Why lose touch with loved ones when you can have CityFree.



Comwave Back Button
Mobile App Support

For Mobile App customer support, please contact the Mobile App team by email at mobile@comwave.net

Comwave Back Button
ePhone FAQ

For ePhone customer support, please
contact the ePhone team by email at ephone@comwave.net


 
How do I dial?

Local or Long Distance calls within North America: Always dial "1" + (area code) + phone number.

Eg. A call to New York: 12125665600

Long Distance calls outside of North America: 011 + country code + city code, + phone number.

Eg. A call to London England: 011 44 207 235 8000

Comwave Scroll to TopTop

Comwave Content Divider
 
Where can I call from?

You can be anywhere in the world to use ePhone so long as you have a data connection (WIFI, 3G or 4G, LTE).

Comwave Scroll to TopTop

Comwave Content Divider
 
Do I pay if people call me?

No.  All incoming calls are free.

Comwave Scroll to TopTop

Comwave Content Divider
 
Do ePhone minutes count towards my cell phone minutes?

No.  ePhone minutes do not deduct from the minutes that you have with your current mobile phone plan.

Comwave Scroll to TopTop

Comwave Content Divider
 
How do I add International Minutes to my account?

Click here to Add Minutes to your account.

Comwave Scroll to TopTop

Comwave Content Divider
 
I don't have my username or password?

Passwords are delivered via text message to your mobile phone and by email.  Your email client or spam filter may be blocking it.  Check your "Junk" folder and make sure you allow all emails from "@comwave.net".

If you have forgotten your login information, please use the "Forgot Username or Password" feature within the ePhone App or from the drop down menu when logged in at www.ephone.net

Comwave Scroll to TopTop

Comwave Content Divider
 
How do I know how many International Minutes I have left?

Dial "0" and your balance will be announced.  Your balance will also be announced before each call.

Comwave Scroll to TopTop

Comwave Content Divider
 
What is my ePhone number?

Your ePhone number is listed in the top left of the App.

Comwave Scroll to TopTop

Comwave Content Divider
 
What is my VoiceMail Passcode?

The default VoiceMail Passcode was emailed to you with the VoiceMail purchase confirmation.  If you have misplaced this email or did not receive it, please email the ePhone support team at ephone@comwave.net.



Comwave Back Button
Local Calling Guide

Fill in the fields below to determine if a call is local or not. Calls outside your local area will incur charges.


 ) -   -    


 ) -   -    


Comwave Back Button
Troubleshooting
Comwave Back Button
Troubleshooting

For customer support, please contact
the Cowmave team by email at ecare@comwave.net


 
I am not getting a dial tone

If you don't have a dial tone, please check the following:

1. Check and make sure your Internet connection is working
2. Check the preferred set up in our Installation Guide and videos here
3. Check the lights status on the Home Phone device and make sure the Power light is solid green and the WAN light should be either solid green or blinking
4. If the WAN Light is OFF, check if the Ethernet cable (blue cable) is plugged into the WAN Port at the back of the Home Phone device
5. Check if the Telephone is plugged into the active port, either Phone 1 or Phone 2 and the light should be solid green when you pick up the phone
6. Check the AC Adaptor and make sure you are using the correct Power Adaptor provided by Comwave for your Home Phone device
7. Unplug the Home Phone device for at least 30 seconds, then plug it back in. It may take up to 5 minutes for the device to update itself and be ready for use
8. If the issue persists, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
I am getting static/echo during phone calls.

The quality is affected by various factors outside of our control. If you are experiencing quality issues the next step would be to determine if the issue is with the Hardware or the Internet.

1. Check the preferred set up in our Installation Guide and videos here
2. You can also try our VoIP Quality Test online in My Account
3. You can try a different Telephone Handset or another Telephone Cable (RJ11)
4. If you are using a Wireless Telephone, make sure you are within the range of connectivity and the battery is not low)
5. If the issue persists, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
I am getting a fast busy tone

Please check the following:

1. Check the preferred set up in our Installation Guide and videos here
2. Check and make sure your Internet connection is working
3. Check the lights status on the Home Phone device and make sure the Power light is solid green and the WAN light should be either solid green or blinking
4. Check if the Telephone is plugged into the active port, either Phone 1 or Phone 2 and the light should be solid green when you pick up the phone
5. Make sure the tone of your telephone is set to tone and not pulse
6. If the issue persists, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
I can receive calls, but cannot make calls

Please check the following:

1. Check the preferred set up in our Installation Guide and videos here
2. If your Home Phone device is placed behind a router or a combined modem/router, you may experience problems with your service
3. Try another Telephone Handset to make sure the keypads on your phone are not defective
4. If the issue persists, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
I can make calls, but cannot receive calls

Please check the following:

1. Check the preferred set up in our Installation Guide and videos here
2. If your Home Phone device is placed behind a router or a combined modem/router, you may experience problems with your service
3. If the issue persists, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
The phone does not ring

Please check the following:

1. Check the preferred set up in our Installation Guide and videos here
2. Make sure your phone's ring volume is adjusted properly
3. Try another Telephone Handset
4. Try another Telephone Cable (RJ 11)
5. Check if the Telephone is plugged into the active port, either Phone 1 or Phone 2 and the light should be solid green when you pick up the phone
6. If the issue persists, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
One Way Audio

Please check the following:

1. Check the preferred set up in our Installation Guide and videos here
2. If your Home Phone device is placed behind a router or a combined modem/router, you may experience problems with your service
3. Try another Telephone Cable (RJ 11)
4. Check the AC Adaptor and make sure you are using the correct Power Adaptor provided by Comwave for your Home Phone device
5. If the issue persists, please contact our Technical Support Team

Comwave Back Button
Troubleshooting

For customer support, please contact
the Cowmave team by email at ecare@comwave.net


 
How do I set up my Wi-Fi?

Please follow the steps below:

1. On the back of the Internet Modem/Router you will find a sticker with the Wi-Fi Credentials (Network name or SSID and Password)
2. On your computer, click on the Wireless button located in the toolbar
3. Look for your Network Name as shown on the sticker behind the Modem/Router and click "Connect"
4. Enter the Password, wait for the connection to be established and you should be able to start browsing right away
5. If you can't connect after doing these steps, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
I have no Wi-Fi connection

Please check the following:

1. Make sure you are selecting the right Network Name as shown on the sticker behind the Modem/Router (if you haven't change it)
2. Make sure you have entered the password correctly (remember this is case sensitive)
3. On your computer, right-click on the Wi-Fi connection and select "Forget the Network"
4. After forgetting your Network from the list, refresh the list of Wireless Networks available
5. If the issue persists, please contact our Technical Support Team
6. Try connecting to the network using another wireless device (tablet, laptop, smartphone etc.)
7. If you still can't connect after doing these steps, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
How do I change my Wi-Fi Network Name and Password?

Please follow the steps below:

For DSL

1. Open your browser and type the following IP Address in the Address Bar: 192.168.17.1
2. Enter the Modem Credentials we provided in your Welcome Letter
3. Click on the Wireless tab
4. In the SSID box you can change your Network Name and in the Key box you can change your Password
5. Save your changes
6. If you unable to change the Wireless Credentials for your device, please contact our Technical Support Team


For Cable

1. Open your browser and type the following IP Address in the Address Bar: 192.168.0.1
2. Enter the following credentials. Username: cusadmin Password: password
3. Click on the Wireless tab
4. Go to Basic Settings
5. In the SSID box you can change your Network Name
6. To change the Password, go to the WPS and Security tab and in the Pre-Shared Key box you can change your Password
7. Save your changes
8. If you unable to change the Wireless Credentials for your device, please contact our Technical Support Team

Comwave Scroll to TopTop

 
My Internet is very slow

Please check the following:

1. The number of devices connected to the Internet at the same time can affect your speed since they are all consuming bandwidth (depending on the activity you are doing on each device). Make sure to disconnect all other devices connected (both wirelessly and hardwired) and leave only a single computer connected by an Ethernet cable directly to the Modem/Router. Then run a speedtest from our site here
2. If the results are not within the acceptable range of your Internet plan, make sure you are not running any application that consumes bandwidth like: Skype, Ares, BitTorrent, etc and ensure that your Virus Protection software is suspended. Close all the tabs that might be open in your browser, except for the Speedtest, then run the test again
3. Try using a different browser or update your browser to the latest version, then run the speed test again
4. Reboot your Modem by turning the device OFF (or unplug the Power cable) then turn it back ON
5. If you are still experiencing slow speeds, please contact our Technical Support Team

Comwave Scroll to TopTop

Comwave Content Divider
 
I have no Internet connection

Please follow the steps below:

For DSL

1. Make sure the connections are tight and secure at the back of the Modem
2. Check the DSL and Internet light on the Modem. The DSL light should be solid green and Internet light should be blinking green
3. If either one of the DSL or Internet lights is OFF, please try rebooting the Modem by turning the device OFF (or unplug the Power cable) then turn it back ON
4. If you still don't have Internet connection, please contact our Technical Support Team
5. Save your changes


For Cable

1. Make sure the connections are tight and secure at the back of the Modem
2. Check the US, DS and Online light on the Modem. All three lights should be ON
3. If any of these lights is OFF, please try rebooting the Modem by turning the device OFF (or unplug the Power cable) for 30 seconds, then turn it back ON
4. If you still don't have Internet connection and some lights are still OFF, please contact our Technical Support Team

Top

Comwave Content Divider
 
How can I view my Internet usage?

Please follow the steps below:

1. Log into your Comwave Account online using the here
2. Click on the Internet tab located in the Menu on the left sidebar
3. A summary of your current month's usage as well as your previous month's usage will be visible

Comwave Back Button
Installation Guides
Comwave Back Button
Home Phone
Installation Guides

Select your Internet Connection Type:


Comwave Cable Installation
Comwave DSL Installation
Comwave Back Button
Home Phone
Cable Installation Guides

Select your adaptor:


Comwave Grandstream HT 496 Installation Guide
Comwave Grandstream HT 502 Installation Guide
Comwave D-Link Installation Guide
Comwave Video Phone Installation Guide
Comwave Grandstream Cisco SPA 2102 Installation Guide
Comwave Back Button
Home Phone
DSL Installation Guides

Select your adaptor:


Comwave Grandstream HT 496 Installation Guide
Comwave Grandstream HT 502 Installation Guide
Comwave D-Link Installation Guide
Comwave Video Phone Installation Guide
Comwave Grandstream Cisco SPA 2102 Installation Guide
Comwave Back Button
Internet
Installation Guides

Select your Internet Connection Type:


Comwave Cable Installation
Comwave DSL Installation
Comwave Back Button
Internet
Cable Installation Guides

Select your adaptor:


Comwave SmartRG SR350N Installation Guide
Comwave SmartRG SR360N Installation Guide
Comwave SmartRG SR505N Installation Guide
Comwave Thomson DCM475/476 Installation Guide
Comwave Thomson DCW775 Installation Guide
Comwave Hiltron CGN-RES Installation Guide
Comwave Back Button
Internet
DSL Installation Guides

Select your adaptor:


Comwave SmartRG SR350N Installation Guide
Comwave SmartRG SR360N Installation Guide
Comwave SmartRG SR505N Installation Guide
Comwave Thomson DCM475/476 Installation Guide
Comwave Thomson DCW775 Installation Guide
Comwave Hiltron CGN-RES Installation Guide
Comwave Back Button
Accessing your VoiceMail
Comwave Voicemail Instructions