How it Works
It’s so simple to use. Open the Comwave Mobile App and dial the long distance number using the dial pad available within the app. You will also be able to use your phone book from within the Comwave Mobile App. Once you dial through the app, you will receive an incoming call from Comwave on your Mobile phone. This is a regular incoming call which will use the incoming minutes on your Mobile phone plan. Please answer the call and your Long Distance call will be connected.
FAQ
How do I dial?
Local or Long Distance calls within North America: Always dial "1" + (area code) + phone number.
Eg. A call to New York: 12125665600
Long Distance calls outside of North America: 011 + country code + city code, + phone number.
Eg. A call to London England: 011 44 207 235 8000
What happens if I exceed the 250 free minutes per month to the listed countries?
You will be billed at low rates listed on our website. They are always lower than Skype and 90% cheaper than your cell phone company. We bill you on a monthly basis and your bills are available to view by logging into My Account.
Where can I call for Free?
On ePhone FREE you can call continental USA & Canada.
On ePhone Global you can call 57 countries for free. Calls to mobile phones in some countries are not included and will be billed separately. See list for details.
I have downloaded the App but didn't receive my Key?
Your email client or spam filter may be blocking it. Check your "Junk" folder and make sure you allow all emails from "@comwave.net". You can also have your Key resent to you by logging into My Account under ePhone.
I didn't receive or don't have my Username or Password?
For ePhone on Mac & PC you need to have a Username & Password. Your email client or spam filter may be blocking it. Check your "Junk" folder and make sure you allow all emails from "@comwave.net". We can resend your Username or Password by clicking "Get Username" or "Get Password" at www.comwave.net/password.
Where can I view my usage & Bills?
This information is available by logging into My Account at www.comwave.net.
Videos
Installation Video - iPhone / Android / BlackBerry 10
Installation Video - Older BlackBerry Versions
Download
Comwave Mobile can be used on your iPhone, Android or BlackBerry. Simply download the Free App to your device by clicking on the link below from your smartphone. For instructions on how to install our Mobile App, click here.
