Apr 11 2022
Moving to a new address is equal parts exciting and stressful. A new environment offers lots of possibilities, but getting there—and ensuring a smooth and easy transition—is hard work. Aside from packing up boxes of furniture, clothing, files, equipment, and other essentials, another major part of coordinating a big move is transferring all of your utility connections. This includes moving your internet service.
Moving requires a lot of planning and scheduling, and this should include your internet service transfer. If it isn’t already, make sure to add transferring your internet connection to your moving checklist, along with pre-move checks. It’s just as important—the key to living a fully connected life at your new location.
Can you imagine going for a few days to even a week without a reliable internet connection at your new place? The barrage of missed notifications and updates to your otherwise productive daily routine is one costly nightmare.
The good news is, you can prepare for a smooth and easy move—and make sure you stay connected at your new location. Keep reading to find out how to transfer your telecom services and move your internet connection, hassle-free.
Are you hoping to simply transfer the connection and continue your term at your new address? Once the move is confirmed, make sure to notify your internet provider right away. Tell them where you’re moving—provide the exact address, including the unit number and postal code.
To allow for enough time for transferring the connection and setting up at your new place, put in the request at least 3 weeks before your scheduled move-in date. This also ensures that you’ll have a reliable internet connection right away, as opposed to spending a few extra days disconnected.
There won’t be an internet connection to transfer if it turns out that your internet service provider doesn’t serve your new location. Don’t simply assume that broadband or DSL is available at the location, especially at the internet speed you require. Always check first if the area is serviceable, at the speed and connection quality you require.
If your new location doesn’t offer broadband or DSL service at your current internet speed, you’ll be forced to terminate the contract prematurely, and possibly pay cancellation fees. Avoid this by verifying service availability at your new address early on, and confirm that you can enjoy the same reliable (or even better) service depending on available speeds and promos.
Ideally, your move will coincide with the end of your contract or billing cycle. This is especially crucial if you’re planning on upgrading to a better internet plan at your new location. But if it doesn’t, your plan may be auto-renewed, locking you in for another term. Keep in mind, too, that moving to a building not serviced by your service provider doesn’t mean you can simply get out of the contract, so make sure to factor the remaining time on your term into your moving schedule.
That’s right—there are lots of perks to starting with a new connection or a renewed term at the same time as your move. If you were previously unhappy with your internet connection, you can schedule your move-in at the same time as the installation of a new service connection. This helps ensure that you get the best internet speed, and ensures that your new address is connected right when you move.
Plus, since you’re moving and are likely dealing with expenses quickly piling up, starting fresh with a new internet connection allows you to browse various deals and discounts. It’s the perfect time to claim offers for new customers, like a few months of free service to help offset moving expenses while making sure you’re happy with your new internet connection.
All packed and ready to move? Check again. Ensure that all the internet service equipment is properly packed, labelled, and loaded into the moving van. Keep your modem, router, and power cords accessible, so they’re easy to set up right away when you arrive at your new place.
You need to be present when your internet connection is installed at your new address. Moving certainly is a busy time, and you’re likely all over the place, but make sure you’re easily accessible when the technician arrives for setup, so your internet connection can be set up right away, and you can write down any crucial details that you’ll need in future.
Your internet service provider will provide you with a schedule or installation window. They’ll also contact you for reminders, as well as for building access. Ensure that you have provided the correct phone number and email address to reach you to ensure a smooth and successful installation.
Are you now connected to the internet at your new place? Make sure to test it thoroughly on multiple devices, ideally with the technician still there to fix any issues. Check the internet speed to make sure that you’re getting optimal service. Tell the technician or call customer service right away if you experience any trouble connecting, so they can fix it immediately.
If you switched to a new internet provider or upgraded your internet service, you will likely need to send back old or unnecessary equipment. When you notify your internet provider that you’re moving, they’ll walk you through the steps to do so, and send a shipping label and arrange for pick-up or shipping. Make sure to arrange for returns right away to avoid extra charges or equipment fees.
Moving to a new location? Move your internet service together with Comwave. Whether you’re a current Comwave customer or starting fresh with a new internet plan, we can help you move with ease, and ensure that you’re connected at your new place as quickly as possible.
All you need to do is tell us where you’re moving to and when. Our team is committed to offering the fastest installation times so that you can get online with Comwave internet right away. We’ll coordinate the installation time with your move-in date for a smooth and easy transition to a new and improved internet connection at your new location.
Are you planning a big move? Let’s transfer your internet connection together, so you’re always connected. Contact Comwave ahead of your move today to get started.
Comwave is Canada’s largest independent communications company, offering home internet, TV and phone services at some of the best prices in Canada.
1-866-542-6694
First, let us know where you live so we can make sure that we can provide service in your area.
1-866-542-6694
