Direct Routing for Microsoft Teams turns your Microsoft Teams environment into a phone system solution. This gives users the ability to call out and receive calls right from the Microsoft Teams App and phones. Many businesses have a telephone solution in place whether on prem or in the cloud (VoIP), while separately utilizing Microsoft Teams internally to make Internal phone calls, send team messages, and conduct video meetings. Direct Routing for Microsoft Teams is what allows businesses to combine these two organizational tools into one powerful, integrated communication system for both internal and external business communication, allowing you to enhance your users’ communication experience while saving on cost. You will no longer need your old phone system anymore.

When you chose Comwave as your trusted service provider, we connect your Microsoft Teams environment (Tenant) to the public telephone network. This allows your teams’ users to make and receive external calls seamlessly right from the Microsoft Teams App. With Comwave, the onboarding process is simple, quick and headache-free.

Yes! Comwave allows all businesses to keep their existing phone numbers, while also providing direct phone numbers for each of your employees to use. This ensures business continuity, while also giving businesses, internal departments and individual employees even more effective ways of getting in contact and communicating.

Comwave offers Yealink MP-54 desk phones with 4-inch touchscreens and Yealink Noise Proof Technology, as well as advanced Yealink MP-56 desk phones with 7-inch touchscreens, Yealink Optima HD Voice, magnet handsets, dedicated Teams buttons and more.

Comwave is the best choice to implement Direct Routing for Microsoft Teams, as not only do we have the expertise to set up the environment, but we are also a national telecommunications carrier leveraging our own infrastructure with no third-party dependencies. We deliver a turn-key solution so you can focus on your business – this solution is entirely MANAGED by Comwave. Many other competitors prefer to take a hands-off approach, leaving you and your employees to navigate the complex Direct Routing integration. But at Comwave, we don’t expect you to be a tech specialist. From the complete initial setup and onboarding through your ongoing use of your business phone system, Comwave’s Business Care Team based in Canada are always here to provide you with the friendly support you need so that you can focus on your business.