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Payment Relief


We understand that Covid-19 has impacted our customers as millions of Canadians are facing quarantines and job losses. To help, you can apply below to defer your Comwave invoices for 60 days. Your Internet, TV and telephone will continue to work, and we will not suspend your service. At the end of the 60 days, the balance becomes due and payable. We hope that with the recent $2000 assistance package announced by the government along with these types of flexible payment options will allow you to feel better during these difficult times.





Dispute a Charge



Check Ticket Status



Cancel My Service

This does not automatically cancel your services. A representative will contact you.



Move My Internet

Submit the form below in order to request that your Internet be moved to a new address.



Wi-Fi Password Information

Submit the form below in order to receive your latest Wi-Fi information



Send your Wi-Fi information by text to

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Send your Wi-Fi information by email to

Send Email

Wi-Fi Password Information

Submit the form below in order to receive your latest Wi-Fi information



Copy of My Contract

Submit the form below in order to receive your contract information



Equipment Exchange

To activate your new equipment, please locate the serial number and ticket number found in your shipment.



Add TV Channel or Package

Please fill out the form below.



Trouble With My Service

Submit the form below to receive technical support



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