Help
Pay My Bill
Check My Account Balance
Update My Mobile Number
Payment Relief
We understand that Covid-19 has impacted our customers as millions of Canadians are facing quarantines and job losses. To help, you can apply below to defer your Comwave invoices for 60 days. Your Internet, TV and telephone will continue to work, and we will not suspend your service. At the end of the 60 days, the balance becomes due and payable. We hope that with the recent $2000 assistance package announced by the government along with these types of flexible payment options will allow you to feel better during these difficult times.
Billing Issues & Disputes
Check Ticket Status
Update Your Email or Cell Phone
Please fill out the form
to update your account information
Cancel My Service
Please fill out the form to continue
Move My Internet
Submit the form below in order to request that your Internet be moved to a new address.
Wi-Fi Password Information
Submit the form below in order to receive your latest Wi-Fi information
Wi-Fi Password Information
Submit the form below in order to receive your latest Wi-Fi information
Copy of My Contract
Submit the form below in order to receive your contract information
Equipment Exchange
To activate your new equipment, please locate the serial number and ticket number found in your shipment.
Add TV Channel or Package
Please fill out the form below.
We need to Speak
We're sorry to hear that you are experiencing trouble with your service. It would be better to speak with a live agent.
Please call us at: