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Payment Relief
We understand that Covid-19 has impacted our customers as millions of Canadians are facing quarantines and job losses. To help, you can apply below to defer your Comwave invoices for 60 days. Your Internet, TV and telephone will continue to work, and we will not suspend your service. At the end of the 60 days, the balance becomes due and payable. We hope that with the recent $2000 assistance package announced by the government along with these types of flexible payment options will allow you to feel better during these difficult times.
COVID-19: The closure of our Call Center will impact how we handle your issue. However, we have set up our Online Support System so that we can hear from you and respond as best we can. We will prioritize responding to critical cases first. Your patience is appreciated while we are working with very limited resources.
Our entire team at Comwave remains dedicated to our Customers during this global crisis, and we thank you for your patience and understanding as we all join together during these difficult times
Be well and stay healthy
Dispute a Charge
Check Ticket Status
COVID-19: The closure of our Call Center will impact how we handle your issue. However, we have set up our Online Support System so that we can hear from you and respond as best we can. We will prioritize responding to critical cases first. Your patience is appreciated while we are working with very limited resources.
Our entire team at Comwave remains dedicated to our Customers during this global crisis, and we thank you for your patience and understanding as we all join together during these difficult times
Be well and stay healthy
Cancel My Service
Wi-Fi Password Information
Submit the form below in order to receive your latest Wi-Fi information
Wi-Fi Password Information
Submit the form below in order to receive your latest Wi-Fi information
Copy of My Contract
Submit the form below in order to receive your contract information
COVID-19: The closure of our Call Center will impact how we handle your issue. However, we have set up our Online Support System so that we can hear from you and respond as best we can. We will prioritize responding to critical cases first. Your patience is appreciated while we are working with very limited resources.
Our entire team at Comwave remains dedicated to our Customers during this global crisis, and we thank you for your patience and understanding as we all join together during these difficult times
Be well and stay healthy
Trouble With My Service
Submit the form below to receive technical support